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Terms & Conditions

Face Level Industries LLC Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Face Level Industries LLC (hereafter in this document referred to as “Face Level”). The collective work includes works that are licensed to Face Level Industries LLC. Copyright 2013, Face Level Industries LLC. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Face Level or purchasing Face Level products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Face Level . Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Face Level Industries LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Face Level used in the site are trademarks or registered trademarks of Face Level Industries LLC.

Warranty / Guarantee

We stand behind the products we sell 100% – if for any reason your purchased item is defective, please contact us immediately in order to properly exchange the item. DO NOT ship the item back without first contacting us!

· Returns are subject to individual product manufacturers warranty policies. Please call for individual warranty information. +1 (818) 239.4747

· Size and color exchanges are accepted as long as the product is new and still has the tags on it. The customer is responsible for shipping the item back to Face Level Industries.

· A full refund is available within 90 days for new products with tags still attached and purchased from Face Level; Shipping is not refundable.

· For your own protection, return via prepaid UPS or insured Parcel Post only. Please send to : 269 S Beverly Drive Suite 1249, Beverly Hills, CA 90212

· If merchandise is defective send the product back to Face Level with a note describing the problem with the product and your preference of a refund or exchange. For oversized items such as riverboards please call Face Level first for instructions. +1 (818) 239.4747

· All returns are courteously processed within five working days. Please allow up to two billing cycles for your credit to appear on your monthly credit card statement. Refund checks will be mailed.

Limitation of Liability
Face Level shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Face Level has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a product is mistakenly listed at an incorrect price, Face Level reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Face Level reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Face Level shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Face Level without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Face Level may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Face Level.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Face Level or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Face Level does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Face Level is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Face Level reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Face Level in its sole discretion.

You agree to indemnify, defend, and hold harmless Face Level, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Face Level may link to sites operated by third parties. However, even if the third party is affiliated with Face Level, Face Level has no control over these linked sites, all of which have separate privacy and data collection practices, independent of the Face Level site(s). These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Face Level seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).